What the guide covers
- Install Pathfinder from the Atlassian Marketplace
- Permissions Pathfinder needs, and why
- Run a scan: what it reads, how long it takes, and why it pauses when the shared Jira API quota is busy
- Schedule weekly snapshots and choose how many to keep
- Read the access list and the matrix: every user, project, access level and the path that granted it
- Trace why one person has access, and what "Verified by Jira" means
- Work the findings: public access, inactive users with grants, orphan grants, non-human identities and unexplained access
- Export to Excel (Auditor Format): the ten workbook sheets, the content hash and the audit log entry
- Hand the export to your auditor
Need help before then? Email support@bushcraftsoftware.com or see support.
See also: data and security for Pathfinder.